Residential Care Options
Short-Term & Supportive Community Living
A safe, supportive home for adults needing structured care during recovery, transition, or stabilization.
Overview
NewStep Residential Care provides short-term and medium-term community living for adults who are not able to safely return home yet, but do not require a long-term care facility.
Our residential homes operate within regular neighbourhoods across Alberta and offer:
• 24/7 support and monitoring
• A calm, home-like environment
• Assistance with daily living
• Medication reminders
• Coordinated care with families, hospitals, and community teams
NewStep bridges the gap between hospital discharge and returning home or entering long-term care, ensuring each individual receives the right support during their transition.
Who It's For
NewStep Residential Care supports adults who:
• Are medically stable but not ready to fully live independently
• Require temporary or extended structured support
• Are transitioning from hospital to home or waiting for long-term care placement
• Need a calm, supportive setting for recovery, stabilization, or rehabilitation
• Live with health, mobility, cognitive, or psychosocial challenges
• Are unsafe living alone or lack family support
• Need supervised daily routines to maintain wellness
This program is suitable for individuals referred by:
AHS hospital
discharge teams
Physicians & nurse practitioners
Community
support workers
Family caregivers seeking relief
Case managers and social workers
What We Provide
Daily Support & Personal Care
Bathing
Assistance with bathing, dressing, grooming
Medication
Medication reminders & support
Food
Meal preparation (nutritious meals and snacks)
Housekeeping
Laundry & light housekeeping
Assistance
Mobility assistance and fall-prevention support
Health & Wellness Monitoring
- Daily wellness check-ins
- Collaboration with healthcare professionals
- Support for chronic conditions
- Encouragement of healthy routines
Recovery & Transition Support
- Safe short-term housing after hospital discharge
- Support while awaiting long-term care placement
- Reintegration back into home living
- Emotional support and companionship
Life Skills & Community Integration
- Daily structure and routines
- Support with appointments and transportation
(arranged as needed) - Encouraging independence at each client’s pace
- Community engagement activities
Family & Caregiver Support
- Continuous communication so families remain informed
- Short-term relief for family caregivers
- Flexible stays tailored to individual needs
Environment & Housing Setup
Our residential homes are regular houses located in family-friendly neighbourhoods, offering dignity, comfort, and privacy.
Each home includes:
- Private or semi-private furnished bedrooms
- Shared living spaces and dining area
- Accessible bathrooms and safety features
- Nutritious meals prepared daily
- Quiet, low-stimulation environment ideal for recovery
- Support staff on-site daily, with overnight coverage as required
Homes are intentionally small (3–5 residents) to maintain:
- Personalized care
- Peaceful atmosphere
- Strong sense of belonging
Care Approach
NewStep follows a person-centered care model, meaning:
- Each resident receives an individualized Care & Transition Plan
- Plans are developed with the resident, family, and hospital/community providers
- Goals focus on stability, safety, independence, and readiness for the next step
Progress is reviewed regularly to ensure appropriate support
Outcomes We Aim For
Residents in NewStep’s Residential Care typically experience:
- Safer, smoother recovery after hospitalization
- Reduced risk of re-hospitalization
- Strengthened independence
- Improved emotional and physical wellbeing
- Stable routines that promote healing
- More time for families to rest and recharge
- Faster movement toward long-term care (when applicable)
- Confidence to return home when ready
Our goal is simple:
To provide a safe place for Albertans to heal, stabilize, and move forward with dignity.
Referral & Admission
We accept referrals from:
AHS hospital
& discharge planners
Community
health centres
Family
physicians
Case managers & social workers
Family members
and caregivers
To start the referral process, families or professionals can contact our team for a consultation and availability check.