Who we are
NewStep Transitional Homes, a division of RYAAA Respite Care Inc., provides transitional support and residential supportive housing services for individuals recovering from medical treatments and hospitalizations in Canada. Our mission is to offer compassionate, professional, and safe care to help residents regain independence.
Our website address is: newsteptransitionalhomes.ca.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. The Gravatar service privacy policy is available here: automattic.com/privacy/.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. Cookies last for one year.
What Third Parties We Receive Data From
We may receive health or care-related information from referring hospitals, care coordinators, or healthcare providers to support continuity of care.
Who we share your data with
Your data is only shared with:
- Medical professionals involved in your care
- Authorized staff and care providers
- Regulatory and oversight bodies as required by law
- We do not sell or trade your data to third parties.
How long we retain your data
For users who register or are admitted, we retain their personal information as long as legally required and for the duration of care. Contact form entries are stored for six months; analytics records for one year; and customer purchase records for seven years.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold, subject to regulatory requirements.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Personal health information is stored on secure, encrypted servers within Canada.