Safe, Personalized Post Hospital Support
NewStep Transitional Homes specializes in supporting safe and efficient patient discharges from hospitals. Our goal is to free up hospital beds while ensuring that clients receive personalized care as they transition back home. Whether we're providing short-term support for recovery or preparing clients for long-term care, our dedicated team is here to help individuals regain independence and continue their journey to well-being.
Our Post-Hospital Support Roadmap
- Referral & Assessment
- Safe Transitional Placement
- 24/7 Supportive Care
- Family & Case Manager Involvement
- Independent Living Preparation
- Ongoing Support
What We Do
NewStep Transitional Homes — a division of RYAAA Respite Care Inc. — provides compassionate, short-term housing and personal support for individuals discharged from hospitals or facing temporary housing barriers.
We believe recovery begins in a home-like environment where dignity, safety, and care come first.
Who We Support
- Hospital discharge patients
- Adult with learning disabilities
- Adults in transition from homelessness or crisis situations
- Clients awaiting permanent housing or care placement
Our Mission
To provide transitional housing that bridges medical discharge and permanent stability through personalized care and professional support.
Amenities In Our Homes
- Private rooms within 4–5 bedroom community homes
- Clean, safe, and fully furnished spaces
- Quiet neighborhoods close to public transport
- Accessible bathrooms and shared living areas
- Continuous staff presence and care coordination
How Can I Arrange Care?
Step 1
1. Hospital Referral
The process typically begins with the Hospital Discharge Team, social worker, or care coordinator contacting us directly to discuss a patient's need for transitional housing. Families and patients are also welcome to initiate the first inquiry.
Step 2
2. Coordination and Assessment
We conduct a Transition Readiness Review, coordinating directly with the hospital, family doctors, and specialists. Our goal is to quickly assess the patient's care requirements and finalize the plan for a safe and appropriate move.
Step 3
3. Safe NewStep Placement
Once approved, we coordinate the move into a NewStep Transitional Home. The patient immediately begins receiving our fully managed program—including safe housing, integrated home care, and 24/7 support—while we assist them with applications and planning for their long-term placement.
Client Enquiry Form
Please complete the below form and a member of our expert care team will be in touch. We aim to respond to all enquiries the same day.
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Take the Lead in Your Care — Choose the Support That Fits Your Life
Client Directed Home Care puts you in control, empowering you to design a care plan that suits your lifestyle. Enjoy peace of mind knowing that professional, compassionate caregivers are there to support you — exactly how and when you want.
Frequently Asked Questions (FAQ)
At NewStep Transitional Homes, Client Directed Home Care Invoicing (CDHCI) allows our residents to take an active role in managing their own care. Through CDHCI, residents can select a home care agency registered with Alberta Blue Cross to provide services such as personal care, light housekeeping, and meal support. The agency delivers care up to a pre-approved number of hours per month, as authorized by Alberta Health Services (AHS), and submits claims directly to Alberta Blue Cross for reimbursement. This system ensures residents receive personalized, flexible care while simplifying billing and administrative processes.
In Client Directed Home Care, you—or a designated manager such as a family member—oversee your care. Responsibilities include:
This ensures you have control over your care while staying compliant with Alberta Blue Cross and AHS requirements.
If you have a valid Alberta Health Care number and are living in a community setting you may be eligible for CDHCI:
Coverage may include personal care, homemaking services, light meal preparation, and other non-medical support services. The exact services covered vary by plan, so we recommend confirming your benefits with Alberta Blue Cross before starting services.
Once eligibility is confirmed, our team can guide you through the claims process. In most cases, you will submit receipts or claims directly to Alberta Blue Cross, or we can help submit them on your behalf.
Depending on your plan coverage, some services may require partial payment or co-payment. Our staff will provide a clear breakdown of costs upfront so there are no surprises.
Simply contact us to schedule a consultation. We will review your care needs, confirm Alberta Blue Cross eligibility, and help you create a personalized care plan. Once approved, our caregivers will begin providing services at home according to your schedule.
Absolutely! With Client Directed Home Care Invoicing, you remain in control of which services you receive, how often, and at what times, all while staying within your coverage limits.