What Is Supportive Living?
NewStep’s supportive living model is designed to bridge the critical gap between hospital discharge and long-term community stability. Our homes provide a dignified, community-based alternative to traditional institutional facilities—offering adults a safe, supportive, and empowering place to regain independence at their own pace.
We focus on holistic support: residents receive individualized assistance with daily living, emotional wellness, and physical health needs while still maintaining autonomy and choice in their everyday routines. Each home is intentionally structured to feel like a real family residence—warm, comfortable, and inclusive—so individuals recovering from medical challenges can heal without the stress of a clinical environment.
Whether someone is transitioning from hospital care back to their own home, stabilizing after a difficult life event, or preparing for entry into longer-term supportive living, NewStep provides the consistent guidance, community connection, and practical support required for lasting recovery. Our goal is simple: to help every resident rebuild confidence, strengthen daily-living skills, and thrive in a stable community setting that feels like home.
What Is NewStep Supported Living?
NewStep Supported Living provides safe, furnished, community-based homes for adults who are not yet ready to return home independently after illness, surgery, or hospitalization.
Our homes offer compassionate care, stability, and structure in a residential setting—bridging the gap between hospital discharge, home care, and long-term care placement.
Each resident receives a personalized care plan built around their physical, emotional, and social needs, with support delivered by trained caregivers and coordinated with healthcare teams.
Who Is This Program For?
NewStep Supported Living is for adults who:
- Need temporary or ongoing support to live safely in the community
- Are transitioning from hospital care, rehabilitation, or surgery
- Are waiting for long-term care placement or supportive housing
- Require a stable environment before returning home
- Cannot live safely alone due to health, mobility, or recovery needs
- Need daily assistance such as personal care, meal support, or supervision
Residents must:
- Be able to live respectfully with others in a shared residential setting
- Manage finances independently or have a designated decision-maker
- Follow house guidelines to maintain a safe and stable environment
We also accept self-funded and privately referred clients, including those supported by families, physicians, hospital discharge planners, or community health centres, Indigenous services, social workers, case managers, and healthcare professionals.
What Support Do We Provide? Our Services
At NewStep, we believe in supporting you in a way that balances independence with the help you need. Every resident receives a personalized Care Plan built around medical needs, personal preferences, cultural considerations, and recovery goals.
Whether you require support short-term during recovery or a stable, long-term living arrangement, our homes provide:
Care & Daily Living Support
- Personalized daily living support (mobility, hygiene, meals, grooming, bathing)
- Daily living assistance (hygiene, mobility, meals, routines)
- Medication support and monitoring
- Emotional and social connection
- Recovery support after illness, surgery, or hospital stay
- Care coordination with physicians, home care nurses, and case managers
- Support for transitioning to long-term care or back to independent living
- Light housekeeping and safe home environment management
- Coordination with healthcare professionals (doctors, case managers, home-care teams)
Health & Recovery Support
- Coordination with hospital discharge planners
- Collaboration with physicians, nurses, and home-care teams
- Monitoring of recovery progress
- Support for mobility, routines, and daily functioning
Social & Community Integration
Our homes are not just about care — they are about building community. At NewStep, we support:
- Social interaction and meaningful activities tailored to residents’ interests
- Connection to community resources and supports
- Ongoing wellbeing check-ins and recovery monitoring
- Support with appointments and scheduling
- Assistance connecting with community programs
- Help building confidence and independence
Finding the Right Home
We make the process of finding a supportive home as simple as possible:
- Referral & Assessment — Your care needs, health, and preferences are assessed.
- Matching — We help match you to the NewStep home that fits your needs and preferences.
- Move-In & Orientation — You’re welcomed into your new home with a clear care plan and support structure.
- Ongoing Review — We regularly review your care plan to adjust to your changing needs.
Safe & Flexible Living Arrangements
- Furnished Private or Semi-Private Rooms in shared, home-like residences
- Common areas for socializing and relaxing
- On-site laundry and other practical amenities
- Safety features and staff available 24/7
Financial Considerations
We know that cost matters. We offer transparent pricing and work with:
- Public health funding or AHS continuing-care assessments
- Self-pay or private care arrangements
Assistance in understanding and applying for appropriate funding
Caregiver & Family Support
- Education and updates for family members
- Smooth transition planning (back home or into long-term care)
Housing Setup
Our supportive living homes are located in quiet residential communities and are designed to feel warm, safe, private, comfortable and fully furnished—not institutional.
Each home includes:
- Fully furnished private or semi-private bedrooms
- Shared living spaces, kitchen, and dining areas
- Clean, well-maintained bathrooms
- On-site laundry
- Safety-focused environment with regular monitoring
- Quiet residential neighbourhoods near amenities
- 24/7 caregiver support
- Access to community amenities and nearby healthcare services
Depending on the home, additional features may include:
- Accessible layout
- Outdoor space
- Close proximity to Alberta hospitals
Capacity ranges from 3–5 residents per home to maintain a calm, family-like environment.
Length of Stay
Stays may be:
- Short-term (1–12 weeks)
- Medium-term (1–6 months)
- Until long-term care placement becomes available
Determined in collaboration with health professionals and families
Referral & Placement
We welcome referrals from:
- Hospital discharge teams
- Social workers
- Physicians
- Community Health Centres
- Family caregivers
Our process includes:
- 24-hour response to referrals
- Quick assessment of needs
- Confirmation of availability
- Move-in coordination with care teams and family
A Pathway Forward: From Hospital → NewStep → Home or Long-Term Care
For many Albertans, recovery does not end when they leave the hospital. NewStep offers a safe middle step, helping individuals:
- Recover in a calm, home-like setting
- Build strength and independence
- Prepare for long-term care placement
- Transition safely back to their family home
Families and hospital teams gain peace of mind knowing their loved one is supported during a critical stage.
Why NewStep?
- A home—not an institution
- Short-term stays to reduce hospital wait times
- Personalized care delivered by trained support staff
- Community-based living that promotes dignity and independence
- A safe option for families, caregivers, and discharge planners